Frequently Asked Questions Things you wanted to know about my wedding reception service but might have been afraid to ask
Below is a list of the most popular questions that clients ask (or would like to ask) a potential DJ. Whilst they hopefully cover many of the things you would like to know, you will almost certainly have more questions, so please do not hesitate to contact me with your questions, either via phone/email, or in person when we meet before your event.
Are you insured?
Yes. I have full public liability insurance to the sum of £10million. its likely that your venue may well insist on seeing a copy…let me know if this is the case). In addition, all equipment is PAT tested for electrical safety on an annual basis.
What makes you different from your competitors?
I provide a friendly, reliable, personal service. My website (www.thedigitaldj.net) it not a single page with a little piece of text and a phone number…it contains full details about me, the services I provide, pictures, videos and – perhaps most importantly – a large number of testimonials from previous satisfied customers.
I do this job primarily because I enjoy it and like meeting and working with people. Not being driven primarily by money or having to earn a living from the revenue allows me to provide great value for money.
May we meet with you in person before we sign a contract?
Of course – in fact, for weddings, I insist on meeting my clients beforehand and welcome as many meetings as you feel necessary.
Will it actually be you at our wedding?
With many suppliers, the person you speak with is not always the person who will be the DJ on your wedding day. This is a very common practice among large agencies. I (Roy) am The Digital DJ and it will be me that actually provides services at your event, as well as communicating with you prior to your event. This way, we build a good relationship and understanding beforehand which will help ensure your event runs smoothly and there are no undesired surprises.
How long will you hold our date for us?
After the very first enquiry, the minimum I will hold the date for you will be 14 days. If I do not hear from you at all within that period, then I cannot guarantee that the date will remain free. The date will be held throughout our subsequent communications and first meeting, at which point, we will agree a time whereby a deposit will be required to secure the date if you wanted to go ahead.
Do you act as the “MC” and make all of the announcements?
I am more than comfortable with making any announcements during your event. Should you require my services throughout the day, I am happy to be timekeeper and help keep the day running to schedule. If you require my services just during the evening reception, I will make any announcements you want, not just the arrival/first dance/last dances.
What do you do to motivate the crowd if nobody is dancing?
This varies depending on the crowd demographics, but microphone use to try and “energize” your guests and motivate them to dance, or playing a carefully selected song which is a proven floor filler to start a set would be the main methods.
What if something happens to you and you can’t make it to the wedding?
I am proud of my 100% attendance record, but I appreciate that the unforeseen can happen. In the unlikely event that I cant make it, notice will be given as early as possible and every effort will be made to provide an alternative DJ for you, with any money already paid refunded in full.
Can we visit you at a performance?Whilst im happy to demonstrate the equipment, its generally not possible to attend somebody elses event (Im sure you wouldn’t appreciate me inviting prospective clients to your wedding to see me!). Should you have children in one of the local schools, you are more than welcome to visit after the event when collecting your child. A full set of testimonials is available on my website.
What is included in the cost of my event?
Every event is different and is costed individually. I usually have a standard hourly rate which I apply regardless of event type and then amend based on factors such as number of guests and venue size (which affects how much equipment is needed), event duration/start/end time etc. Unlike some competitors, I do not apply a standard ‘double rate’ factor to my quotes for weddings.
The price you pay will be fully inclusive for the services we agree during our discussions. The only exception to this is in the case of your event lasting longer than planned, when it may become necessary to pay for the extra time.
How much would you charge for overtime, if our event overruns?
This would be pro-rated based on the original price.
What sort of music do you have?
I have a library of approximately 20,000 songs, spanning numerous decades and genres. I invest heavily in increasing my collection, both with new songs, and old. Should your venue have WIFI available, my Spotify subscription will allow me to obtain thousands more songs on demand if I don’t already have them in my library.
How involved can we be in selecting music for our event?
You can be as involved or uninvolved as you wish. As well as the obvious arrival/first/last dance songs, you can provide a list of artists/genres you (and your guests) like and leave the playlist to me, or you can specify every single song you like….or anywhere in between…its entirely up to you. Obviously requests are accepted on the night.
Do you take requests from our guests?
Yes. If you have specific songs/artists you do not want played, please advise in advance, and let me know if you would be flexible in the event one of your guests requests one of your ‘blacklist’ songs.
When do you arrive to set up for our wedding?
For weddings, I will require access to the venue a minimum of 1 hour before the scheduled start time, preferably 1.5 – 2 hrs. This allows ample time for the equipment to be setup/tested and to prepare for the event.
What will you wear to our wedding?
Whatever you want (within reason!). If the groom will not be wearing a tuxedo, then its probably inappropriate for me to wear one. By default, I will dress in a suit. If you would like me to dress to a particular colour/theme, then let me know as early as possible.
What do you require from the venue?
Apart from a good electricity source, very little. My equipment is fairly self-contained, with no tables required. The stand width, including cross-bar is 2.5 metres, with the speakers typically going either side of the stand.
Do you require a meal?
No! If you require my services during the wedding breakfast/throughout the day, I do not expect you to provide me food, although any would be welcome. The least I would require is some time off for replenishments. During the evening reception, again, nothing is expected, although any offers of buffet food would be welcome!.
Do you take any breaks?
No, outside of using the restroom and possibly eating a meal quickly in another room (if this is what your site contact or caterer requires). Unless you specifically request it, there will be no break in the music at any point during the evening reception.
What is your policy on alcohol or smoking during the wedding?
I do not smoke and will not consume alcohol at your event.
Do you bring backup equipment with you to the wedding?
Yes. Every component has a backup, so there is no single point of failure (although should the electricity supply be faulty/fuse trips, there is nothing that can be done). 2 laptops, 2 sound cards and 4 speakers are always carried, along with numerous spare cables.
Do you have a microphone we could use?
Yes, I have both a wired microphone and 2 wireless microphones (one full, one lapel). These will be available for you to use during your event if you wish.
Do you have a “light show”?
Yes, by default, a number of lights and/or lasers will be setup above my stand on a cross-bar. Additional lights may be setup on or near the speakers. You don’t have to have these if you don’t want to, but id recommend it. Additionally, you may wish to have a bubble machine or smoke machine (venue permitting).
Do you set up a sign or banner with your equipment?
No. Should you offer to distribute cards/flyers at some point during your event then that’s fine, but its certainly not expected.